Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Any payments are made in UK pounds sterling. This will be converted from your local currency by our bank at the time of transaction. Due to changes in exchange rates there can be no fixed rate in your local currency only in pounds sterling.
We accept Visa, Mastercard, Switch, Solo and JCB. We charge for your selection at the time of purchase. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.Back Orders We do not offer Back Orders on any items. We do however offer Made to Order on items on the current site.
Tax Charges Prices on the website are shown as UK VAT inclusive.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. We use HSBC as our payment processing partner for your peace of mind and added security.
Guarantee We guarantee your satisfaction. All of our stock products come with a 7 day no quibble guarantee. on Made to Order items there is no guarantee. You must be sure that you know what you are purchasing as therse pieces are made on request.
Reaching Us If you need to reach us, all our details may be found on the left hand side of every page.